Clinic Policies

Family Practice and walk-in

Nuwest Medical Centre

403-455-5595

Dear Patient,

Welcome to Nuwest Medical Centre.

Please follow these guidelines to help improve our services to you:

-Please Arrive 10 minutes early to your appointment. If you come late to your appointment you will risk not being seen and will have to reschedule your appointment for another date.

-At each visit we will be dealing with one concern at a time, this one concern can comprise many symptoms, so you can prioritize your concerns or if you are not sure then you can list them and I will help you do so.

Another appointment can be booked for another concern due to time restraints.

- In some cases I will see some patients in the same day, as an urgent case, for example: sore throat, cold, cough, sudden rash, fever, difficulty to urinate, ankle sprain, conjunctivitis (pink eye) etc.

-If I order any blood work or X-rays, you need to make sure to do a follow up after, unless we agree otherwise.

-If you want to discuss anything, including normal results, you can always book an appointment.

-There are a few services that are not insured by your Alberta Health care insurance, and you will be responsible for payment (cash, debit or credit), and these services are charged in accordance with the Alberta Medical Association’s guidelines:
e.g: Sick notes, forms and letters for insurance, work, study, and others like Wart treatments with Cryotherapy (Freezing) except for plantar (foot) and genital warts.

-For any other uninsured services, we will let you know if there are any charges that you are responsible for paying.

-Missed appointments and late cancellations:

There will be a 55.00 charge for regular missed appointments.

110.00 for any missed male or female physical exam appointment and 140.00 for any missed female physical exam appointments +Pelvic exam and pap or swabs.

Cancellations must be made 24 hours in advance, any late cancellations will be charged as a missed appointment.

You can cancel your appointment by calling our reception or faxing us your cancellation or by sending us an email to nuwestmedical@outlook.com.

-If you are not seen at this clinic for 2 yrs or more, then you will need to arrange an appointment with us to update your medical information and do a physical exam.

Thank you for your cooperation and understanding.

Sincerely,

Nuwest Medical Centre

134-1111 6th Ave SW

Calgary, AB, T2P 5M5.

403-455-5595