Our clinic Policy

Welcome to Nuwest Medical Centre.

• Please follow these guidelines to help improve our services to you:
  
• Please Arrive 10 minutes early to your appointment. If you come late to your appointment you will risk not being seen and will have to reschedule your appointment for another date.
  
• At each visit we will be dealing with one concern at a time, this one concern can comprise many symptoms, so you can prioritize your concerns or if you are not sure then you can list them and I will help you do so.
  
• Another appointment can be booked for another concern due to time restraints.
  
•  In some cases I will see some patients in the same day, as an urgent case, for example: sore throat, cold, cough, sudden rash, fever, difficulty to urinate, ankle sprain, conjunctivitis (pink eye) etc.
  
• If I order any blood work or X-rays, you need to make sure to do a follow up after, unless we agree otherwise.
  
•  If you want to discuss anything, including normal results, you can always book an appointment.
  
• There are a few services that are not insured by your Alberta Health care insurance, and you will be responsible for payment (cash, debit or credit), and these services are charged in accordance with the Alberta Medical Association’s guidelines:
  e.g: Sick notes, forms and letters for insurance, work, study, and others like Wart treatments with Cryotherapy (Freezing) except for plantar (foot) and genital warts.
  
•  For any other uninsured services, we will let you know if there are any charges that you are responsible for paying.